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  1. Read Your Body
  2. Account & backups

Account & backups

Account queries

  • Restoring data - no backup account
  • Restoring data - forgotten encryption key
  • Transferring / syncing data onto a new phone (across devices)
  • Register / log into account prompt - why am I seeing this?
  • Encryption key check - safe to reset forgotten key?
  • Deleting account
See all 7 articles

Backup queries

  • Encrypted backup account
  • Manual backup (RYB / JSON / CSV / ZIP)

Payment queries

  • How can I check my subscription status?
  • How can I change my subscription (e.g. from monthly to annual)?
  • How can I cancel my subscription?
  • Unexpected charge - can I get a refund?
  • Is it possible to pause my subscription?
  • Transferring / syncing subscription onto new phone
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