Kindara import didn't work? We're here to help! ♡
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Double check that you’re selecting ‘Kindara’ as the file type from the drop-down in the import screen
- Double check that it's an unedited .csv file that you're trying to import - exactly as you received it from Kindara
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Double check that there’s cycle data present in your Kindara CSV file - if there's not then please request another CSV file from Kindara following the instructions here
If these troubleshooting tips don't help then please submit a ticket with your Kindara CSV file so that we can support you to get it imported successfully!
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Are you seeing extra / unexpected peak days in the app after Kindara import? This is an error in the way that Kindara is exporting their data. They are exporting extra peak days whenever you mark the start of a temp rise in Kindara. To correct this inside the Read Your Body app simply double tap the cycle day with the erroneous peak day on your chart to edit that day in the data screen then tap the 'Interpretation' row in the fluid card of your data screen to unmark 'Peak day' on that day.
Are your coverlines not displaying exactly as expected after Kindara import? They may not have exported precisely from Kindara due to the drag & drop function for placing a coverline in Kindara. To correct this inside the Read Your Body app simply tap on the pencil icon at the top right of your chart screen and adjust the value.
Are you not seeing sensation, time taken for temp or custom data map into Read Your Body? Unfortunately Kindara isn't including sensation or time taken for temp in their CSV files at present and we're unable to support mapping of custom data from Kindara due to the vast array of possible custom data points you may have created. Thanks for your understanding of these limitations! You can create your own awesome custom info lines in Read Your Body following the instructions here.